Safe Play Commitment

Responsible Gaming
at lq77 — Play Smart,
Stay in Control

lq77 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Our responsible gaming tools empower you to set your own limits, take breaks when needed, and seek help if gambling ever stops being fun.

18+ Only Self-Exclusion Available Deposit Limits Time-Out Tools 24/7 Support

Our Promise

Our Commitment to You

At lq77, responsible gaming is not a legal checkbox — it is a core value that shapes every decision we make as a platform. We believe that gambling should be an entertaining leisure activity, not a source of financial stress, emotional distress, or harm to personal relationships. Our goal is to ensure that every player in Bangladesh who chooses lq77 for cricket betting, slots, live casino, Teen Patti, or crash games does so in a safe, informed, and controlled manner.

We have built a comprehensive suite of responsible gaming tools that are freely accessible to every registered player directly from their account dashboard. These tools include deposit limits, wagering limits, loss limits, session time limits, reality checks, cool-off periods, and full self-exclusion options. We also train our customer support team to identify signs of problem gambling and to respond with empathy, clarity, and practical guidance.

lq77 takes its responsibility to the Bangladeshi gaming community seriously. We do not target vulnerable individuals, we do not market aggressively to players who have shown signs of problem gambling, and we will never pressure a player to reverse a self-exclusion decision. Our platform is built for adults who game responsibly — and we are here to help every player stay that way.

Safe Platform Pledge: lq77 is committed to SSL-encrypted, fair-play certified gaming. We maintain strict player protection standards and continuously review our responsible gaming policies to meet the highest industry benchmarks.

Player First

Every responsible gaming tool on lq77 is designed with player wellbeing as the top priority — not platform revenue.

Transparent Tools

All limits and restrictions are clearly explained before activation, with no hidden terms or confusing conditions.

24/7 Support

Our English-language support team is available around the clock to help any player who needs guidance or intervention.

18+ Strictly

lq77 enforces a strict minimum age of 18 for all registered players. Age verification is mandatory before any withdrawal.

Age Policy

18+ Age Restriction

18+

lq77 is strictly for adults aged 18 and above

Gambling is an adult activity. Participation in any game, bet, or promotion on the lq77 platform by individuals under the age of 18 is strictly prohibited. lq77 conducts mandatory Know Your Customer (KYC) verification — including National ID Card (NID) or passport checks — for all players prior to authorising withdrawals. Any account found to belong to a minor will be immediately closed and all funds returned in accordance with our terms.

If you are a parent or guardian in Bangladesh and are concerned that a minor in your household may be accessing online gambling platforms, we strongly recommend taking the following steps to protect them:

  • Use parental control software on shared devices and home networks to block access to gambling websites.
  • Secure your lq77 account credentials — do not share your username, password, or mobile banking PINs (bKash, Nagad, Rocket) with anyone, including family members.
  • Enable device-level screen time controls available on Android and iOS to restrict app usage by time and category.
  • Educate young people about the risks of gambling and the reasons why it is legally restricted to adults aged 18 and above in most jurisdictions.
  • Contact lq77 support immediately if you suspect an underage person has created an account using falsified identity documents. We will investigate and act promptly.

lq77 does not direct any marketing communications, promotional materials, or bonus offers toward individuals who are known or reasonably suspected to be under the age of 18. Our advertising standards are designed to appeal only to a mature adult audience in Bangladesh.

Age Verification Process

  • 1
    Register your account with your full legal name and date of birth.
  • 2
    Submit KYC documents — a clear photo of your National ID Card (NID) or valid passport.
  • 3
    Identity verification is completed by our compliance team, typically within 24 hours.
  • 4
    Withdrawal unlocked once your age (18+) and identity are confirmed.

Financial Control

Deposit Limits

One of the most effective responsible gaming tools available on lq77 is the ability to set personal deposit limits on your account. A deposit limit restricts the maximum amount of money you can add to your lq77 account over a defined time period — daily, weekly, or monthly. By setting a deposit limit, you ensure that your gambling spend stays within a budget you are genuinely comfortable with, regardless of whether you are winning or on a losing streak.

lq77 supports deposit limits in Bangladeshi Taka (BDT / ৳) across all payment methods, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. You can set your limits directly from your account settings at any time.

How deposit limits work on lq77:

  • You may set a daily deposit limit (resets every 24 hours from the time of setting).
  • You may set a weekly deposit limit (resets every 7 days).
  • You may set a monthly deposit limit (resets on the same date each calendar month).
  • Reducing a deposit limit takes effect immediately. You cannot deposit above the new lower limit from the moment it is applied.
  • Increasing a deposit limit requires a mandatory 48-hour cooling-off period before the higher limit becomes active. This delay protects you from impulsive decisions made during a session.
  • You can also set wagering limits and loss limits — please contact our support team to configure these additional controls on your account.

We strongly encourage all lq77 players in Bangladesh to set a deposit limit from the very beginning of their account registration. Starting with a clear financial boundary makes responsible gaming significantly easier to maintain over the long term.

Limit Types Available

Daily Deposit LimitImmediate effect
Weekly Deposit LimitImmediate effect
Monthly Deposit LimitImmediate effect
Wagering LimitVia support team
Loss LimitVia support team

Increasing a deposit limit has a mandatory 48-hour delay before activation. This protects you from making impulsive changes during a session.

Take a Break

Time-Out Features

Reality Checks

Set a custom interval (e.g., every 30 or 60 minutes) to receive an on-screen notification reminding you how long you have been playing and your net session result. Reality checks help you stay aware of time spent on the platform.

Cool-Off Period

Activate a short-term account cool-off of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, your account remains open but you cannot place bets or make deposits. Cool-offs take effect immediately and cannot be reversed during the active period.

Session Time Limits

Set a maximum session length so your account automatically logs you out after a defined period of continuous play — for example, after 2 hours. This helps prevent extended, unplanned gaming sessions.

Time is one of the most important dimensions of responsible gaming. It is easy to lose track of how long you have been playing, especially during live casino sessions, cricket betting events like BPL matches or T20 World Cup games, or fast-paced crash games like Aviator. lq77 provides several time-based tools to help you stay in control of your session length and gaming frequency.

These tools are particularly valuable for players in Bangladesh who may be gaming during social gatherings, Eid holidays, or sporting events when the atmosphere can make it harder to self-monitor. lq77's time-out features work silently in the background and do not interrupt your enjoyment — they simply remind you to check in with yourself at regular intervals and give you the power to pause at any time.

How to activate time-out tools:

  • 1
    Log in to your lq77 account and navigate to the Responsible Gaming section of your account settings.
  • 2
    Select your preferred tool — Reality Check, Session Limit, or Cool-Off Period.
  • 3
    Set your desired interval or duration using the simple controls provided. Changes take effect immediately.
  • 4
    Confirm your selection. During a cool-off period, you will receive a confirmation email and your account will be restricted from deposits and wagering for the full duration.

Cool-off periods on lq77 are strictly non-reversible once activated. If you need a longer break, consider the full self-exclusion option described in the next section.

Serious Help

Self-Exclusion

Self-exclusion is the most powerful responsible gaming tool available on lq77. When you self-exclude, your account is fully suspended for the duration you select — you cannot log in, place bets, make deposits, or receive any marketing communications from lq77 during the exclusion period. Self-exclusion is intended for players who feel that their gambling has become difficult to control and who need a firm, enforced break from the platform.

lq77 offers the following self-exclusion durations:

  • 6 months — suitable if you want a substantial break while leaving the option to return after reflection.
  • 1 year — a longer commitment that provides more time to address underlying issues with professional support.
  • 3 years — for players who feel they need an extended period away from all forms of online gambling.
  • Permanent / Indefinite — a lifetime exclusion from lq77. This is irreversible. Once a permanent self-exclusion is applied, your account will never be reopened under any circumstances.

Self-exclusion on lq77 takes effect immediately upon confirmation. Any account balance at the time of exclusion will be paid out to your registered payment method (bKash, Nagad, Rocket, or bank account) within 5–7 business days, after identity verification is completed if not already done.

During a self-exclusion period, lq77 will not send you promotional emails, bonus offers, or any other marketing communications. If you receive such a communication in error, please contact us immediately at [email protected] and we will investigate and correct the issue.

At the end of a timed self-exclusion (6 months, 1 year, or 3 years), lq77 requires a mandatory 7-day cooling-off period before your account can be reactivated. During this 7-day period, you will be asked to confirm your decision to return to the platform and to review your responsible gaming settings, including deposit limits. We do not automatically reactivate accounts at the end of a self-exclusion period — you must actively choose to return.

Self-Exclusion Options

  • 6 Months
    Short-term enforced break. Reversible after period ends + 7-day cooling off.
  • 1 Year
    Full year away. Time to seek professional support and reassess habits.
  • 3 Years
    Extended exclusion for players needing significant time away.
  • Permanent / Indefinite
    Irreversible. Lifetime exclusion. Account will never be reopened.

To request self-exclusion, contact us via live chat or email [email protected]. Our team will process your request immediately.

Warning Signs

Recognising Problem Gambling

Problem gambling is a condition that can affect anyone, regardless of income, education, or background. It develops gradually and is often not recognised until it has already caused significant harm. The first step toward getting help is recognising the warning signs — in yourself or in someone you care about.

lq77 encourages all players to regularly check in with themselves using the questions below. These are not diagnostic criteria, but they are widely used indicators that your gambling habits may need attention.

If you answer "yes" to two or more of the self-check questions on this page, we strongly encourage you to reach out to our support team or to an independent gambling support service. You do not need to wait until gambling has caused serious harm to seek help — early intervention is always more effective.

Do you spend more money gambling than you originally planned?
Regularly exceeding self-set budgets is an early warning sign.
Do you chase losses by placing bigger bets to try to win back money?
Chasing losses is one of the most common behaviours associated with problem gambling.
Has gambling affected your relationships, work, or studies?
When gambling begins to impact other areas of life, it requires serious attention.
Do you feel anxious, irritable, or restless when you are not gambling?
These emotional responses can indicate psychological dependence on gambling activity.
Have you borrowed money or sold possessions to fund gambling?
Financial desperation linked to gambling is a serious indicator requiring immediate help.
Do you hide your gambling activity from family or friends?
Secrecy around gambling often signals awareness that the behaviour has become problematic.
Have you tried to stop or cut back on gambling but found it difficult?
Difficulty stopping despite wanting to is a key indicator of problem gambling.

Get Help

Support & Resources

If you believe gambling is negatively affecting your life or the life of someone close to you, please do not wait — reach out for support today. lq77 has a dedicated responsible gaming support channel available 24 hours a day, 7 days a week. Our trained support agents can help you activate self-exclusion, set deposit limits, or simply talk through your concerns in a confidential and non-judgmental environment.

In addition to the tools and support available directly through lq77, we also encourage players to seek independent professional guidance. Talking to a counsellor, a trusted family member, or a community support worker can make a significant difference. You are not alone, and help is available.

lq77 Live Chat Support

Available 24/7 in English. Our responsible gaming team can activate any account restriction or self-exclusion immediately upon request. Access via the chat icon on any page.

Email Support

Send your responsible gaming request or concern to [email protected]. Include your registered username and a brief description. We respond within 2 hours for responsible gaming cases.

Independent Counselling

We encourage players to seek independent professional counselling for gambling-related concerns. Mental health and social welfare services in Dhaka, Chittagong, Sylhet, and other major cities across Bangladesh can provide confidential guidance.

If gambling is causing a crisis: Please reach out to a trusted person in your life immediately — a family member, friend, or community leader. In Bangladesh, the National Mental Health Helpline (Kaan Pete Roi) provides confidential emotional support. lq77 can also immediately freeze your account upon request — contact us via live chat or at [email protected] at any time.

Play Wisely

Safer Play Tips

Responsible gaming starts with the right mindset and habits before you even place your first bet. Whether you enjoy cricket betting during the BPL season, spinning the reels on slots, playing Teen Patti with friends online, or watching the multiplier climb in Aviator, the following practical tips will help you maintain a healthy and enjoyable relationship with gaming on lq77.

Only Gamble What You Can Afford to Lose

Set a gambling budget that is separate from your essential living expenses — rent, food, utilities, bKash savings. Never gamble with money you cannot afford to lose completely.

Set a Time Limit Before You Start

Decide how long you will play before you open lq77 — not after. Use our session time limit tool to enforce your decision automatically and avoid losing track of time during long sessions.

Never Chase Losses

If you have reached your loss limit for the session, stop. Chasing losses by increasing bet sizes or depositing more money is the fastest path to problem gambling. Accept losses as the cost of entertainment.

Gamble for Fun, Not Income

Treat gambling as a leisure activity — similar to watching a movie or attending a cricket match. Never rely on gambling winnings as a source of income or a solution to financial problems.

Take Regular Breaks

Step away from the screen regularly, even when you are winning. Use lq77's reality check tool to receive periodic reminders. A clear head leads to better decisions and a more enjoyable experience.

Avoid Gambling Under Stress

Do not use gambling as a way to cope with stress, anxiety, boredom, loneliness, or difficult emotions. Gambling while in a negative emotional state significantly increases the risk of problem gambling behaviour.

Remember: The house always has a statistical edge in the long run. Gambling outcomes are determined by chance — no strategy, system, or "hot streak" changes the underlying mathematics. Play for entertainment, set your limits, and enjoy lq77 responsibly.

Play Responsibly With lq77

Enjoy lq77 — Bangladesh's Trusted Gaming Platform

Set your limits, play within your means, and explore our full range of cricket betting, slots, live casino, and crash games. If you ever need help, our support team is available 24/7.

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18+ only. Gamble responsibly. Terms apply.